The honest answer is consistency. Any company can clean a house well once. Doing it the same way on the fortieth visit, with the same people, on the day you were told, is the part most companies do not manage, and it is the part our clients talk about.
We call the day before with your arrival time. The same cleaners come back each visit. If your regular crew is out, we tell you rather than surprising you with strangers at the door. For anyone handing over a key, that is the whole ballgame.
Every DomesticAide cleaner is screened and trained before working in a home on their own, and the company is insured and bonded. That covers you if something goes wrong, which is not a thing anyone wants to think about when hiring and is exactly the thing to check before you do.
Ask any company you are considering for proof of both. A company that carries it will show you without hesitating.
Tell us the things that matter to you and the things that do not, and we work to that. That applies whether you want us on a regular schedule or just the once. Clients tell us their crew remembers every do and do-not without being reminded, and that is how it should work. If your priorities change, tell us once and they change.
Schedules move. People have surgery, families visit, a closing gets pushed a week. Call the office and we will move you. Our clients mention this constantly, and it costs us nothing to be reasonable about it.
We would rather hear it than not. Call the office and we will make it right on the next visit or sooner, depending on what it is. A company that gets defensive about a missed baseboard is a company that will keep missing it.
Cleaning companies open and close constantly. Lasting since 1986 in one city, largely on repeat clients and referrals from agents and property managers who put their own name on the recommendation, is its own kind of proof.
It also means the people answering the phone have seen your situation before. A house that has been empty three months, a closing moved up a week, a family member coming home from hospital on Friday: none of that is new to an office that has been doing this for four decades, and you get a straight answer rather than a maybe.
Ask whether the people cleaning your house are employees or subcontractors, and whether they are screened. Ask for proof of insurance and bonding rather than a claim of it. Ask whether you get the same crew each visit or whoever is free. Ask what happens if something is missed, and who you call.
Ask what is not included, too, because that is where most disappointment comes from. Dishes and laundry are outside a standard clean at most companies, ours included, and the rest of the common questions are worth reading before you book.
Finally, ask how the price was worked out. A company that quotes off square footage alone without asking about bathrooms, pets or the current condition of the house is guessing, and a guess tends to get corrected upward once they are standing in your kitchen.
Tulsa, Broken Arrow, Bixby, Jenks, Owasso and Coweta. We have stayed inside one metro on purpose, because a company covering half the state is a company that will eventually be late to your house, and being on time is most of what our clients are paying for.
“We have used Domestic Aide for at least 15 years. They do such an excellent job. Holly and Monica in the office have always been responsive to our needs.”
“We are so happy with Domesticaide. We have enjoyed their work over the last 9 or 10 months. The staff is always caring and very helpful, and we know we can count on them to do excellent work. Many thanks!”
“I have enjoyed the Domesticaide cleaning staff for many years now. I started with their service sometime in the 1990's. My schedule has changed a lot during that time and they are always flexible to meet my needs.”
Tell us about your space and we will follow up with a straightforward quote.
Tell us a little about the space and we will follow up with a straightforward quote. No pressure, no pushy sales call.