The honest answer is consistency. Any company can clean a house well once. Doing it the same way on the fortieth visit, with the same people, on the day you were told, is the part most companies do not manage, and it is the part our clients talk about.
We call the day before with your arrival time. The same cleaners come back each visit. If your regular crew is out, we tell you rather than surprising you with strangers at the door. For anyone handing over a key, that is the whole ballgame.
Every DomesticAide cleaner is screened and trained before working in a home on their own, and the company is insured and bonded. That covers you if something goes wrong, which is not a thing anyone wants to think about when hiring and is exactly the thing to check before you do.
Ask any company you are considering for proof of both. A company that carries it will show you without hesitating.
Tell us the things that matter to you and the things that do not, and we work to that. That applies whether you want us on a regular schedule or just the once. Clients tell us their crew remembers every do and do-not without being reminded, and that is how it should work. If your priorities change, tell us once and they change.
Schedules move. People have surgery, families visit, a closing gets pushed a week. Call the office and we will move you. Our clients mention this constantly, and it costs us nothing to be reasonable about it.
We would rather hear it than not. Call the office and we will make it right on the next visit or sooner, depending on what it is. A company that gets defensive about a missed baseboard is a company that will keep missing it.
Cleaning companies open and close constantly. Lasting since 1986 in one city, largely on repeat clients and referrals from agents and property managers who put their own name on the recommendation, is its own kind of proof.
It also means the people answering the phone have seen your situation before. A house that has been empty three months, a closing moved up a week, a family member coming home from hospital on Friday: none of that is new to an office that has been doing this for four decades, and you get a straight answer rather than a maybe.
Ask whether the people cleaning your house are employees or subcontractors, and whether they are screened. Ask for proof of insurance and bonding rather than a claim of it. Ask whether you get the same crew each visit or whoever is free. Ask what happens if something is missed, and who you call.
Ask what is not included, too, because that is where most disappointment comes from. Dishes and laundry are outside a standard clean at most companies, ours included, and the rest of the common questions are worth reading before you book.
Finally, ask how the price was worked out. A company that quotes off square footage alone without asking about bathrooms, pets or the current condition of the house is guessing, and a guess tends to get corrected upward once they are standing in your kitchen.
Tulsa, Broken Arrow, Bixby, Jenks, Owasso and Coweta. We have stayed inside one metro on purpose, because a company covering half the state is a company that will eventually be late to your house, and being on time is most of what our clients are paying for.
“They call the day before with the arrival time and show up when they say they will be there. They are easy to have in your home and do a great job. Makes my life much easier.”
“A coworker recommended DomesticAide, and I am so thankful I chose their company. After our son was born, we could not keep up with the housework. The first appointment was the deep cleaning. Holly came with the cleaning crew to introduce herself and walk with me around the house. The results were amazing. It looked like a completely new house. We’ve been with their company for over a year.”
“The cleaners were responsible for cleaning the house after we moved out so it was move-in ready for the next tenants. There was not one spot untouched. They did a great job and left a very nice personal note for us when they left.”
Tell us about your space and we will follow up with a straightforward quote.
Tell us a little about the space and we will follow up with a straightforward quote. No pressure, no pushy sales call.